Resolvo is in early access.Book a walkthrough

Software and services for when systems fail.

Incident response software and an off-grid messenger, built in Berlin.

resolvo · SEV1–2 kickoff · INC-2481Sample run
  • 00:00triggerIncident declared · kind = engineeringdone
  • 00:00conditionSeverity is SEV1 or SEV2passed
  • 00:01actionCreate Slack channel and invite on-calldone
  • 00:02actionAsk Comms agent for first update · 10 min SLAneeds approval
  • 00:02actionOpen Jira ticket · project OPSqueued
  • 00:02clocksNIS2 · 24 h early warning · 72 h notification · 1 month final reportrunning

BlueDefense is a small team in Berlin, founded in 2022. We build incident response software and an off-grid messenger.

Questions

What people ask first.

Does Resolvo replace Slack or Microsoft Teams?

No. Resolvo works inside them. Each incident gets a room in the chat tool your team already uses, and the incident record stays in Resolvo so the timeline and the postmortem do not depend on chat history.

Can we change the process?

Yes. Each team defines its own stages, gates, rules and intake questions, starting from a ready-made process and dry-running a change before it goes live.

Where does our data live?

Resolvo is managed by BlueDefense, in a shared tenant or an isolated tenant. We confirm the hosting provider and location in a walkthrough.

What does Resolvo cost?

Pricing is being settled with the first design partners and is not published yet. The pricing section of the Resolvo page explains the model and what is included.

Can you set the process up with us?

Yes. A readiness assessment maps the gap, process design and rollout put the process into Resolvo with you, and a retainer can cover the response itself.

Do you work with companies below the NIS2 thresholds?

Yes. The thresholds decide who the law applies to, not who needs a repeatable incident process. Smaller teams usually start with the assessment.

Talk to us

contact@bluedefense.de · Berlin